Booking.com: Hotels and more

6.44M reviews
Content rating
PEGI 3
500M+
Downloads
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About this app

Find a stay for your holiday, weekend getaway or business trip, anywhere in the world!

Search for Hotels, Motels & Holiday Homes

• 1,5+ Million properties: hotels, motels, vacation rentals and more
• Search by city, attraction, landmark or hotel name with just one tap
• Filter by price, review score, WiFi quality and other things important to you
• Find your last-minute stay or book far in advance

Find a Great Travel Deal

• Daily deals for every budget
• Free cancellation on most rooms
• No booking or credit card fees
• Browse 135+ Million verified guest reviews

Manage your booking on the go

• Get paperless confirmation
• Make changes whenever, wherever
• 24/7 customer service in more than 40 languages
• Contact your host, view check-in times and leave behind reviews
Book your next getaway. Compare hotel deals & flights with ease.
Updated on
2 Oct 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Personal info, Financial info and 6 others
  • This app may collect these data types
    Personal info, Financial info and 5 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

6.26M reviews
F H
7 February 2025
It is a good app until a problem comes up. Customer support is a joke. CS local numbers do not work. Sending messages is useless. If you call them, they will say they'll call you back and will never call. A hotel shared my data with another hotel without consulting or informing me. The second hotel messaged me through WhatsApp out of the blue as if I had a reservation with them. They never used the messaging function of the booking app. I reported it to the app, and nothing was done about it.
1,196 people found this review helpful
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Booking.com Hotels & Vacation Rentals
11 February 2025
Hello, we are sorry to hear that your experience was not satisfactory. In such a case we advise you to immediately contact our Customer Service Team via "My account" section in the app (or "Sign In" if you are not logged in) > "Help and Support" > "Contact Customer Service"
Wanderson Costa
11 February 2026
I used to like this application until I had a problem with a flight and had to change and cancel. Basically no support, at none that could really help. their fidelity scheme isn't worth it as well, they count as booking, doesn't matter how much you pay. it was good while it lasted. Maybe it's good for searching, not for buying.
206 people found this review helpful
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Booking.com Hotels & Vacation Rentals
11 February 2026
We are sorry to hear that. In such a case we advise you to immediately contact our Customer Service Team.
Alexander Ciric
2 July 2025
EDIT: A few weeks later and my messages still are not working! Contacting a living person working for Booking for help is either not possible, or obscured by layers and layers of automatic answers which I really have no time to go through. For a long long time I am unable to view messages. Even on the other phone, it is impossible. I get email notifications, i see 5 new messages in the app, but no chats are showing.
2,687 people found this review helpful
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Booking.com Hotels & Vacation Rentals
29 May 2025
We are sorry to hear that. In such a case we advise you to immediately contact our Customer Service Team via "My account" section in the app (or "Sign In" if you are not logged in) > "Help and Support" > "Contact Customer Service"

What's new

Thanks for using Booking.com! This update contains several bug fixes and performance improvements. Enjoy the latest and greatest version of our app.