
Bree
I am always having to reset my password because it "expired". I just reset my password 2 weeks ago, tried to login and it said my password expired again. So I'm trying to reset it so I can make a purchase, but the email still hasn't come through. Also, app is buggy when something may or may not be out of stock - I say that because sometimes I can add the item that's in stock, sometimes (most times) I can't. It pulls an error message.
13 people found this review helpful

Kait
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I do love the store, but the app needs serious work. I have had so many issues. in the past, it would show OTHER peoples' accounts (only names, points, etc) in the top banner instead of mine. everytime I refreshed, it was a new one. It will crash on me, log me out mid-use of the app, make me re-login several times, experience various errors that prompt messages, etc. I will continue shopping with them, but the app is poor. I will start tracking my points in case they don't add up correctly.
3 people found this review helpful

Kayla Kennedy-Holland
The app LOOKS great, but as far a shopping app goes, this one leaves a lot to be desired. You can't easily switch between clothing categories so the app is really only good for looking at jeans, which is a shame because there's lots of other things to purchase at A&F, but you can't look at it! You also can't read reviews which is crucial for online ordering imo. Products include the review rating, but not the reviews themselves which is pretty dumb. It also glitches and fails to load A LOT!
11 people found this review helpful