66 reviews
Content rating
PEGI 3
10K+
Downloads
Content rating
PEGI 3
Shares Location
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About this app

Fronius Solar.SOS is a self-service solution for all technical queries. This is a business application that installers can use to initiate the service process online directly at the system location - quite simply with the serial number of the inverter or a state code.
In the space of a few clicks, Solar.SOS supports installers with troubleshooting and ordering replacement parts. The big advantage is that with this app installers can resolve technical problems themselves at any time.
Attention - this app is purely a solution for installers (B2B).

Features:
- Manage multiple accounts, all from a single account
- All orders at a glance (case overview)
- Rapid ordering of replacement parts
- Check the status of orders with ease
- Messaging function with technical support (case messages)
- Push notifications, e.g. information on current order status
- Access to all relevant Installation Instructions and Operating Instructions (YouTube, etc.)
The Solar.SOS App is our support solution for your PV-System
Updated on
Jul 8, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • This app may collect these data types
    Personal info, Financial info and 6 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

61 reviews
Euan Taylor
November 30, 2022
Getting better with each update, but still a bit clunky, would like to be able to see the part number and carry it through to the spare parts catalogue so you can easily tell the price for replacing a component.
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Saimi Tollumi
January 14, 2022
Hi, it keep saying an error occurred, please try again later when i try to login with our installer account! Can you support us!
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Jonathan Clyburn
October 1, 2021
Requires way too much information for just an app. Asks for ein and other sensitive information. Its an app not anything too crazy
1 person found this review helpful
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Fronius International GmbH
October 4, 2021
Good day! Thank you for your feedback. We would be happy to forward this to the responsible department. Best regards, your Fonius Team

What’s new

• Recovery Key now centrally placed in the navigation
• Downloads have been moved to the Profile section
• Profile section redesigned for improved clarity and organization
• Bug fixes and stability improvements for a better user experience