ShopSM
Contains ads
star
2.16K reviewsinfo
PEGI 3
info
1M+
Downloads
About this app
SM 24/7 with ShopSM! Enjoy aweSM deals on your SM Markets essentials. Check out our selection of all-time favorites you love and trust today and earn SMAC points with every purchase!
A Convenient Way to Shop
We want to make your everyday shopping aweSM by making sure you have a hassle-free experience. Skip the long lines and the multiple travel expenses! Order through our app from the safety and comfort of your homes and have all your essentials delivered straight to your doorstep in no time.
Same-Day Grocery Delivery
Convenient grocery shopping is now just a click away! SM Markets has an extensive selection of fresh ingredients, pantry staples, snacks, international grocery items, and affordable SM Bonus essentials. You can even choose to pick up your orders in-store.
100% Guaranteed Authentic Items
ShopSM brings you the SM experience anytime, anywhere. We carry only 100% guaranteed authentic items from your all-time favorite brands!
Earn SMAC Points
Make your online shopping experience more rewarding with SMAC. Earn points with every checkout at ShopSM and enjoy access to exclusive member discounts, promos, freebies, and more.
Exclusive Offers
Enjoy special offers exclusively on ShopSM. Save up on your purchases with our promotions and daily discounts you wouldn’t want to miss out on!
Buyer Guarantee
Shop worry-free. Reach us through email, app, and Messenger chat for any concerns.
Secure Payment
We’ve got tons of payment options: Cash On Delivery, debit or credit card, GCash, Maya, or GrabPay!
More to Discover
The ShopSM app is designed to be easy and simple to use. Enjoy multiple features that enhance your shopping experience such as quick logins through Facebook and Google, and push notifications to inform you of our upcoming promos.
You’re only a few taps away from shopping for the best deals!
A Convenient Way to Shop
We want to make your everyday shopping aweSM by making sure you have a hassle-free experience. Skip the long lines and the multiple travel expenses! Order through our app from the safety and comfort of your homes and have all your essentials delivered straight to your doorstep in no time.
Same-Day Grocery Delivery
Convenient grocery shopping is now just a click away! SM Markets has an extensive selection of fresh ingredients, pantry staples, snacks, international grocery items, and affordable SM Bonus essentials. You can even choose to pick up your orders in-store.
100% Guaranteed Authentic Items
ShopSM brings you the SM experience anytime, anywhere. We carry only 100% guaranteed authentic items from your all-time favorite brands!
Earn SMAC Points
Make your online shopping experience more rewarding with SMAC. Earn points with every checkout at ShopSM and enjoy access to exclusive member discounts, promos, freebies, and more.
Exclusive Offers
Enjoy special offers exclusively on ShopSM. Save up on your purchases with our promotions and daily discounts you wouldn’t want to miss out on!
Buyer Guarantee
Shop worry-free. Reach us through email, app, and Messenger chat for any concerns.
Secure Payment
We’ve got tons of payment options: Cash On Delivery, debit or credit card, GCash, Maya, or GrabPay!
More to Discover
The ShopSM app is designed to be easy and simple to use. Enjoy multiple features that enhance your shopping experience such as quick logins through Facebook and Google, and push notifications to inform you of our upcoming promos.
You’re only a few taps away from shopping for the best deals!
Shop now for your essentials at our store anytime and anywhere.
Updated on
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Ratings and reviews
2.1K reviews
minerva mandap
- Flag inappropriate
July 3, 2025
It's been two days now that I'm having issues with my grocery purchase online. Using the app in the past was a breeze. Now I can't get my purchase through. Multiple times my Gcash payment won't get past the GCash verification. Furthermore, too many errors appear upon checkout like doubled items, erroneous total, missing items from my list, wrong prices. Each attempt to checkout incurred different issues. So frustrating. Hope you can fix this soon.
29 people found this review helpful
Ron Cacho
- Flag inappropriate
December 15, 2025
Worst shopping experience ever! Because the app has a bad reputation, I tried the website if it would be different. Wrong bet! Aside from the erroneous "Your credit card was declined" message during checkout using a BDO ATM, a lot of items were missing when my grocery items were delivered. Strangely, those missing items were the bigger and more expensive items in my order. Something fishy seems to be going on, and the day passed by with their customer support pointing fingers at each other.
42 people found this review helpful
Glenn Bry Tan (antibry)
- Flag inappropriate
December 12, 2022
Worst first time experience. Order got cancelled and notified through email. Problem is I used gcash for payment and according to the email that it may take 3 - 4 weeks before I can have my refund and oh boy that's too long! So much hassle! Items for improvement: 1. Inventory system should be improved. 2. Refunding process timeline should be also improved. 3-4 weeks is way too long for holding your customers' money. PS. use credit card if you're going to order from this app, to avoid hassle.
41 people found this review helpful
SM Online Corp.
December 12, 2022
Hi Glenn, We're sorry to hear that. Your feedback is greatly appreciated for us to continuously work on improving our system.
What’s new
* Performance improvements to ensure a faster and smoother user experience.
* Resolved various issues that may have caused slowdowns or delays on certain devices.
* Bug fixes and optimizations to enhance overall app stability and reliability.
We’re continuously working to improve your experience. Let us know your feedback!
* Resolved various issues that may have caused slowdowns or delays on certain devices.
* Bug fixes and optimizations to enhance overall app stability and reliability.
We’re continuously working to improve your experience. Let us know your feedback!
App support
phone
Phone number
+63288110000
About the developer
SM RETAIL INC.
smri.omnichannel@gmail.com
SM Retail Headquarters
J.W. Diokno Boulevard corner Bayshore Avenue,
Pasay City
1300 Metro Manila
Philippines
+63 917 827 2733
