My Renault

63.8K reviews
Content rating
PEGI 3
1M+
Downloads
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About this app

Always keep your Renault at your fingertips with the My Renault application.
Designed to accompany and enrich the usage of your Renault vehicle.
My Renault is here for all your daily mobility needs and improves your journey by offering numerous features and personalised offers*

ALWAYS STAY CONNECTED TO YOUR VEHICLE:
Check your vehicle’s remaining range and mileage in real-time
Program and manage the air-conditioning and heating remotely
Locate it on the map available in the application
As your approach your vehicle, find it by activating the lights remotely

ENJOY SIMPLIFIED CHARGE MANAGEMENT:
Remotely check and manage your electric vehicle's charging
Find local charging points and manage your Mobilize Charge Pass subscription
Simplify your charging experience on the go with Plug & Charge technology (for compatible charging points)
Visualise your electric vehicle's reachable area based on its remaining range

MANAGE YOUR VEHICLE WITH EASE:
Track your order in real-time, from purchase to delivery
Find local petrol stations and Renault retailers
Access your service history and find out about upcoming maintenance
Schedule an appointment with the Renault network in just a few clicks
Find all your service contracts and warranties
Discover all the features of your vehicle through its interactive user guide and video tutorials
Access our customer services team directly for assisstance
Optimise your home charging and electricity bill with Mobilize PowerBox charge points

Do not wait any longer and download My Renault today!

The My Renault application is constantly being enriched with features and fixes.
* Available features depend on the model and engine type of your vehicle, as well as on your geographic location. For most features, synchronisation between the application and your vehicle will be required.
Everything you need is in the My Renault app
Updated on
Sep 29, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Location, Personal info and 3 others
  • This app may collect these data types
    Personal info and Device or other IDs
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

63.1K reviews
Barry L
September 12, 2026
Unreliable and infuriating. The app is relatively simple, but it is always a fingers-crossed operation launching it, as you don't know whether you'll be able to connect. Insult to injury: I've not been able to log in for the past few days (no explanation, just a big red "X") so I'm getting into a cold vehicle each morning, and yet the app has just pushed an ad into my notifications. This is going to be my last Renault. EDITED: typo
4 people found this review helpful
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RENAULT SAS
September 18, 2026
We appreciate your review and we're sorry if the App is not working as expected. Please contact your Customer Services team for assistance. Thanks. My Renault Team.
Guy Rintoul
September 8, 2026
App didn't work when I first tried to set it up. Working now but wasn't a great first impression. (Edit: Changing from 2 stars to 1 because it stopped working again. And then my new car was delivered and it's still not working. Just does not work at all - keeps logging out, throws up errors constantly, absolutely unusable. Appalling. So incredibly disappointed- this is meant to be a connected car and it doesn't work AT ALL)
4 people found this review helpful
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RENAULT SAS
September 11, 2026
We appreciate your review and we're sorry if the App is not working as expected. Please contact your Customer Services team for assistance. Thanks. My Renault Team.
Fiona W
September 17, 2026
Pretty terrible. 1. Renault interface no longer works with Ohne, so you have to manually set charge level (this worked fine for months, but no longer does. 2. App ceased to give charge readings so on a long journey, you'll be in the service station trying to guess when your car is charged enough. 3. It will no longer let me log in. Big red cross ❌️ on screen, error message and 'try again later' (I did - later was no better). Should be possible to give zero stars; I begrudge giving it 1.
4 people found this review helpful
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RENAULT SAS
September 23, 2026
We appreciate your review and we're sorry if the App is not working as expected. Please contact your Customer Services team for assistance. Thanks. My Renault Team.

What’s new

This update includes several improvements designed to make the app smoother, more intuitive, and even more enjoyable to use.
We continue to work with every release to enhance your experience.