
Topi Parkkonen
truly terrible app. The app froze and I had to buy a second ticket. when I was trying to get the extra ticket refunded that is only possible with a paper form, not online. terrible UI.
2 people found this review helpful

Yohann Opolka
The app is quite convenient when taking transports in Västra Götaland, but the escalation of "online security" is crazy: if you use a Swedish bank, the only way to buy a bus ticket in the app is to identify yourself with mobile BankID. This is supposed to be the equivalent of showing a physical ID document every time you purchase a bus ticket. It seems somewhat absurd that an ID verification is required for EVERY single purchase in the app, no matter how small.
3 people found this review helpful

Theo
Fav stops and routes are saved localy, not to VT account. Bad design when rolling out updates that breaks/crashes the app so you have to uninstall and reinstall and loose your favs Missing the ability to set custom transfer time, only 5 or 2 min available. Elderly or disabled people might need more time at any given stop. Can't even set the transfer time at the "route via" stop as needed These custom transfer time features were available in the og Reseplanerare app that To Go replaced