Merchant lite

The "new orders" tab has disappeared. I can't accept orders, edit ready time, or reject orders. If I want to reject an order, I have to manually refund every item in an order before I can click the "reject order" button. Also, sometimes people place orders even though the store is closed. As an addition, there's no way for me to see what scheduled orders exist until they go into active collection.

Recent updates have made the user experience worse. First they removed the option to swipe to check items which, while annoying isn't a dealbreaker. Then the ability to contact support through an order got removed, it made things more time consuming if we want to request extra delivery or contact them to cancel orders. Then we get periodically kicked to the new orders page and this is by far the most detrimental decision because it happens while working on orders.

It gets worse by every update. It forces you to have the sound on while you literally stare at the app at all times. Past order count doesn't match with the latest update. Keyboard that constantly appears when you use external scanner. The list goes on and on.