
Dennis Rice
I haven't had a great experience with this app, unfortunately. Navigation is efficient, but while adding passes is heavily promoted I found it difficult in practice. I couldn't add my phone as an "identifier", and the help number only receives sms (and the chat on their site is Czech only). I was somehow able to add my credit card as an identifier and buy a pass, but the pass doesn't show up under "passes" so using it is confusing. Next time I'll buy paper tickets.
1 person found this review helpful

Nagy Ferenc
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The ticket controller came, I opened the app. I tried to click on the tickets and it pops up an error saying the app was not installed originally... amazing, I got fined. I managed to fix the app with basic troubleshooting, but now I have to go to them to show my yearly pass and even pay a small amount. all because their app doesn't work properly. edit: hi, I had just again a bad experience. Th app did not notify my my annual ticket expired. the ticet controller came and charged me 1200czk even
12 people found this review helpful
Hlavní město Praha
August 6, 2025
Hello, we're sorry for the trouble. Please reinstall the app and we believe the issue won't happen again in the future.

Prok Svoboda
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App is great, even runs offline, but... it is not possible to put different types of tickets in the basket, only the same type. i.e. I want to buy a couple of 24h and a few 72-hour tickets, I have to do two transactions.