40.6K reviews
Content rating
PEGI 3
5M+
Downloads
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Candy simply-Fi App allows you to communicate with your appliance. Beside assisting in carrying out daily activities "Candy simply-Fi" increases functionality making your product or the set of products more intelligent and performing.

To take advantage from Candy simply-Fi functionality you need to acquire one or more appliances equipped with Candy Wi-Fi connected technology (Smart Fi+, Smart Fi) or Smart Touch) and a compatible device.(*)

Product range manageable via Candy simpy-Fi App includes Washing machines, Washerdryers, Tumble Dryers, Dishwashers, Refrigerators, Ovens, Hobs and Hoods.

With the integrated Demo mode you can explore most of the functionality of Candy simply-Fi App, before purchasing an appliance of the range.

More information available in www.candysimplyfi.com and www.candysmarttouch.com.

If you need support, please contact your local Candy Customer Service (you can find the references on the official website), or write us: support@candy-hoover.com (**)

Please remember to specify:
- problem details
- product serial number
- model of your smartphone/tablet
- App version
- Operating System version of your smartphone/tablet

(*) Interaction with Smart Touch products is limited on Android smartphones without NFC technology, on all tablets and all no-Android devices. However, you can access additional contents, quick links with assistance and manuals.

(**) Service available in Italian and English

Accessibility Statement: https://go.he.services/accessibility/simplyfi-android
The App for your Candy simply-Fi, Smart Fi+, Smart Fi and Smart Touch appliances
Updated on
Aug 4, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Location, Photos and videos and 2 others
  • This app may collect these data types
    Location, Personal info and 5 others
  • Data isn’t encrypted
  • You can request that data be deleted

Ratings and reviews

39.9K reviews
Jo Openshaw
June 8, 2025
Rarely works, getting a bit sick and tired of it. Machine has minimal functions without using the app/WiFi and yet the app rarely works.. Update - Doesn't work at all now, just says URL no longer exists and if you try to sign in instead of log in it makes you try to register from scratch but then doesn't allow that either because you already have an account. absolutely useless, DO NOT BUY A WIFI WASHING MACHINE.. ABSOLUTELY POINTLESS.
61 people found this review helpful
Did you find this helpful?
Smart Home Haier Europe
October 20, 2020
Hi Jo, we are sorry you are disappointed. Can you give us more information? If you explain the problem in more detail, we can figure out what's going on. Julian
Sergiu Niculita
February 28, 2026
terrible experience, the app constantly doesn't want to connect to the appliance, even though they are both connected to the same wifi. constantly asks for my location. i am for no reason signed out and have to sign in, there's no way to find out the user name, but they will want all of your info and data.
20 people found this review helpful
Did you find this helpful?
frantzs
September 6, 2026
No option of changing Wi-Fi name or password without deleting all the settings and add like a new device. How to connect to network shows images of some other washing machine where buttons are totally different. Manual supplied (also online) says "Follow instruction from App". This followed by 5 emails to support to find out which button to press. Terrible... Shouldn't be this hard to find this out.
Did you find this helpful?

What’s new

Improved functionality and fixed errors