Van der Valk Exclusief

2.82K reviews
Content rating
PEGI 3
100K+
Downloads
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About this app

Book your hotel, check in and open your room, all with your phone. Skip the reception and enjoy a free welcome drink on arrival. The Valk Exclusief app takes care of everything before, during and after your stay at 43 Valk Exclusief hotels.

Before your stay
Your stay starts at home. Book your room, prepare your arrival and skip the queue.
• Quickly book a hotel stay
• Choose the room that suits you
• View facilities and menus in advance
• Find the address and contact details per hotel
• Easily modify or extend your booking
• Check in online before you arrive

During your stay
Your phone is your key. Everything you need is right there in the app.
• Open your hotel room with the digital room key
• Enjoy a free welcome drink with every booking via the app
• Reserve a table at the restaurant
• Order room service to your room
• Pay securely via the app
• Explore the area with local tips and inspiration

After your stay
Checking out is just as easy as checking in.
• Pay your bill via the app
• Check out without visiting reception
• Earn Valk Loyal credit with every stay
• Receive personal offers for your next stay

Your Valk Account
Get the most out of the app with a free Valk Account.
• Become a Member and enjoy extra benefits
• Book faster with your saved details
• Find all your bookings in one place
• Track your Valk Loyal credit

Help and contact
A question about your stay or your account is answered right in the app.
• Contact your hotel directly
• Browse frequently asked questions about your stay
• Request an invoice for your hotel or restaurant visit
• Change your email address, mobile number or password
• Report a technical problem or share a suggestion

From a weekend away to a business trip: the Valk Exclusief app makes every stay easier. Download the app and experience it yourself.
Your phone as your room key: book, check in and pay in one app
Updated on
Oct 3, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • This app may collect these data types
    Personal info and Device or other IDs
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

2.75K reviews
Gert de Jong
February 3, 2023
Can't use the app as mobile key. Requires location access, it says. But I can't find any option to allow location access in app permissions. I'm using latest version of the app on a OnePlus 9.
3 people found this review helpful
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Valk Digital
March 15, 2023
Beste Gert, we zijn druk bezig om de app en mobile key dienstverlening te verbeteren. Er komt een update aan met wijzigingen rondom bovenstaande, waarmee ik hoop dat u tijdens uw volgende verblijf er wel prettig gebruik van kunt maken. Mocht u alsnog problemen ervaren kunt u dit melden via support@valkdigital.nl en zoeken wij dit verder uit.
חסידה פריעד
August 15, 2022
I would like to know how to get credit for stays I cannot tell if it's possible from the application. Otherwise excellent...
3 people found this review helpful
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David Naus
September 18, 2024
1) Mobile Key does not work. 2) Breakfast is shown as 0700, when told by reception it is 0630. 3) Restaurant Menu does not show 'Temporarily down due to maintenance'
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What’s new

In this update:

- New: Help & feedback. Ask a question about your stay, your account or an invoice, and contact your hotel directly
- Choose the language of your booking confirmation
- You can now create an account without entering an address
- Other improvements and bug fixes

If you are satisfied with the Valk Exclusief app, please take the time to write a review. This will help us enormously.