Global Blue – Shop Tax Free

3.16K reviews
Content rating
PEGI 3
1M+
Downloads
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About this app

Shop the world with confidence. The SHOP TAX FREE app puts everything you need for effortless global shopping right in your hand. Discover stores, track your savings, and manage your Tax Refunds, all from your mobile device.

Available in multiple languages

English, Chinese (Simplified), Russian, French, Spanish, Turkish, Japanese, Indonesian, Portuguese, Korean, Serbian, German, Arabic, and Italian.

What you can do with the SHOP TAX FREE app

• Track your Tax Refunds in real time and see how much you’re estimated refund will be
• Find your favourite brands and stores with smart filtering and what's in promotion
• Explore exclusive offers from partnered brands with easy filters and personalised offers
• Check country‑specific rules including minimum purchase amounts and tax‑free shopping requirements
• Save time at checkout with your digital Membership and automatic form autofill
• Locate the nearest refund points in the city or at your airport/port of departure

Designed for seamless global shopping

Built with advanced maps and navigation, the app helps you quickly find the stores you love and explore top shopping destinations around the world. A complete set of tools guides you through the entire refund process, from purchase to payout, with live status updates and helpful guided notifications

Key Features

• Add your preferred refund method directly in the app
• Advanced mapping and geolocation
• One‑touch enrolment with passport scanning
• Live refund status updates
• Push notifications for refund progress and country‑specific tax info
• Built‑in Membership barcode (compatible with Apple Wallet)
• Customs and refund location finder
Shop the world and save money with the new and improved SHOP TAX FREE app.
Updated on
Sep 21, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Location, Photos and videos and 2 others
  • This app may collect these data types
    Location, Personal info and 5 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

3.1K reviews
Angie Miller
August 25, 2026
I have a case open since June and been really patient with them when I asked for any updates. I provided all necessary documents they asked for but they still won't provide me with my vat refund. I will not use them in the future and do not recommend to anyone. It's very disappointing and takes out all the fun of shopping overseas.
2 people found this review helpful
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Global Blue SA
August 28, 2026
We're sorry to hear about your experience and the delay with your VAT refund, especially after you've already provided the requested documents. We'd like to help escalate this — please contact us via the form (https://cs.globalblue.com/s/contactsupport/submit-your-request?language=en_US) with your case details so our team can follow up directly.
Aidan Lin
July 24, 2026
Terrible. I mean ABSOLUTELY TERRRIBLE! Once you try to input the Doc No. in the box, you get immediately kicked off the app! Cleared the cache, uninstalled and then reinstalled. Nothing! Fix this! Or better yet just arrive at your office early and do the process in person. Don't waste your time.
1 person found this review helpful
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Global Blue SA
July 29, 2026
We sincerely apologize for the inconvenience you experienced. Please try reinstalling the latest version of the app. If the issue persists, kindly contact our customer service team via (https://cs.globalblue.com/s/?language=en_US), or submit your request by clicking "Contact Us" on the same web page. We will be happy to assist you.
Sherlyn N
July 26, 2026
There is a bug in the app. I could not manually insert my purchases. When I enter the Tax Form ID, it got bug and the app just closes. Tried many times, even copy and paste the numbers, the same situatuon happen.
1 person found this review helpful
Did you find this helpful?
Global Blue SA
July 29, 2026
Thank you for bringing this issue to our attention. We apologize for the inconvenience. Please try reinstalling the latest version of the app. If the issue persists, contact our customer service team at (https://cs.globalblue.com/s/?language=en_US), or click "Contact Us" on the same page. Our team will be happy to assist you.

What’s new

Thanks for using the Shop Tax Free app. We update the app as often as possible to improve the features and the performance.