
Emma Churchill
- Flag inappropriate
- Show review history
I had it working well for 4 times. Than the app wouldn't remember my M1. I uninstalled app and tried to reinstall. No luck it won't let me even select a country. I restarted my phone and tried again. No luck. I have emailed support, have not heard back yet. Have constantly been trying to access the app. Still no luck. Have tried again and the app has allowed me to gain access. So changing my rating from 1 star as I do really love the machine.
1 person found this review helpful
Included User Muanual
August 12, 2026
We apologize for the inconvenience caused. Please copy the robot vacuum device information (Device page → More Settings → One-click copy) and send it to support.eu@lefant.com. We will assist you as soon as possible.

Beverley Gosling
This has to be the worst app that I have had the misfortune to download, if I could give it zero stars I would. I have been trying for 3 days to connect via Bluetooth, each time I get to 84% before being thrown out. I have submitted a feedback report, considering the 1 star reviews I have read, I don't expect a reply anytime soon. There are more 1 star reviews than any other, shows me that Lefant don't care much about their customers. I will be sending this back if I can't get this resolved
1 person found this review helpful
Included User Muanual
August 31, 2026
We are sorry for the issue you encountered. The problem you reported may be caused by an incorrect WiFi password or the device not being in pairing mode (the indicator light will flash and a prompt tone will sound once pairing mode is activated).
Please contact our customer service at t_support@lefant.com.
We will reply to you as soon as possible.

Stephen Webster
Incredible!! I'm had my Lefant M1 for about 3 months now, and I know this review is technically for the App alone, but I could not be happier with both! The M1 (& App!) have surpassed all my expectations of what a robo vac + mop should be! No probs getting it to work on a mixed 2.4 / 5 Ghz network. Initially, I thought that Map Editing in the App could maybe be a little more intuitive, but you've even improved that. Well done guys! Take a short holiday!!.. ... ... ... ... Did you enjoy it? 😁
1 person found this review helpful
Included User Muanual
August 6, 2026
Thank you for your recognition! Lefant is always committed to providing you with an efficient and convenient cleaning experience. We hope you enjoy using our product and have a hassle-free housekeeping time.