
Rob and Jen Klemm
-Very barebones UI. -Constantly showing Chargepoint charger being offline and points blame at the hardware, even though it's fine (Chargepoint app can see the charger no problem). -Did not detect a charging session. -Needs my car's app's login info - why?? I granted access to the charger, so you can manage that. And based on other aspects of the app, I'm reluctant to share any more info that I absolutely have to, as I don't trust that info will be properly secured.
7 people found this review helpful
ev.energy ltd
January 21, 2025
We appreciate your detailed feedback about the UI and the issues with charger detection. I hope you reach out to us at support@ev.energy so we can help further.

Bob Godios
Very glitchy! When it works, it's great. Unfortunately there always seems to be an issue that arises. Most recently it stopped displaying what it costs me to charge! Yes, I cleared the cache, uninstalled it, made sure that it is connected to my NYSEG account which shows my rate. It still won't show my cost to charge. Hopefully it gets fixed soon, since I don't know how this will affect my rebate!
ev.energy ltd
August 24, 2026
Please email the details to our NYSEG support team and we will be happy to help! -Chris

Harry Robertson
This doesn't work for me in the UK. I signed up for a free trial of the paid solar forecast service, but after several days it's still not forecasting any solar production for me. I contacted support but haven't had so much as an acknowledgement. I'll be cancelling the subscription before the free trial ends if nothing changes, as this is basically the USP of this app for me, the ability to smart charge based on both grid prices and solar availability. The app also crashes on some pages.
1 person found this review helpful
ev.energy ltd
July 1, 2026
Hello! Thank you for the review. We are going through a very busy period with support right now so I apologise for your wait. I'll make sure we get to your issue. -Chris